ISS commitment to client privacy

Updated: Oct 22, 2020



ISS Company and Website Privacy Policy

This privacy policy sets out how “Intelligent Security Services LLC” uses and protects any information that you give Intelligent Security Services LLC when you use this website.  Intelligent Security Services LLC shall hereafter be known as ISS. 

ISS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

ISS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 02 May 2016.

Privacy Principles

We value your privacy as much as we value ours. That's why we at ISS want to emphasize these underlying principles:

We make it a point not to ask for personal information that we don't really need, such as your income bracket.

We won't disclose your personal information to anybody, unless it's for legal purposes, company and/or product development or to safeguard the rights of the company.

It is ISS policy to respect and keep private any personal information we may collect from you in the course of operating our website.

What we collect

 We may collect the following information:

•name

•contact information including email address

•demographic information such as postcode, preferences and interests

•other information relevant to customer surveys and/or offers

ISS Information Utilization 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

•Internal record keeping.

•We may use the information to improve our products and services.

•We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

•From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

•We may use the information to customize the website according to your interests.

•We will never sell your information.

How ISS stores, uses, shares, and discloses your site personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

ISS Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Log Files

Log files contain information that is usually made available by your web browser and is stored on our web server. This non-personally identifying information includes the following: browser type, language preference, referring site and the date and time of every page request. Just like most other sites, we collect this information to: have a better understanding of how our visitors use our website, be able to generate reports on the trends relevant to the usage of our website, help with website administration, analyze user activities on the site, and collect information about our user base in general. We do not link the information contained in these log files to personally identifying information and we will never distribute them to outside third parties.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Legal Disclaimer and Updates

ISS reserves the right to disclose your personally identifying information when legally required and when the information is relevant for the protection of our rights, including but not limited to compliance to a legal process or court order served to our website.  We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

ISS Blog/Social Media User Information

If you are an ISS blog/social media user, please be aware that when you share or post personally identifying information, that that information can be seen, stored or utilized by other blog/social media users whom you chose to share the information with. This may result in you receiving unsolicited messages and other forms of communication, depending on the information you shared.  ISS will not be responsible for personally identifying information that you share or post in the forum.  

ISS Contact Policy

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.  An ISS employee will not contact you to gather personal identifying information outside the scope of this privacy policy.


ISS Non-Disclosure Agreement (NDA)

For current clients ISS offers a free NDA contract.  This contract covers confidential information, unauthorized and authorized disclosure, and other privacy items.  It's strongly recommended that any customer wishing to use ISS services does agree to and sign the ISS NDA.  The ISS NDA is fully enforced and it's curtailed to provide an extra layer of privacy and security for ISS clients.  ISS is required to offer a consent form prior to any public disclosure of confidential client information.   

Complaints and Questions

If you believe that our privacy policy has been breached in any way please feel free to contact ISS at info@issmanufacturing.com (Digital Protection Officer).  We will investigate your complaint promptly and confidentially without any retaliation for good faith reporting.  If you would like to: access, correct, download, amend, or delete any personal information we have about you, you are invited to contact us at info@issmanufacturing.com or send  mail to: 300 South Main Street Unit 2B, Rochelle, Il 61068.  If you don’t want ISS to process your data anymore, please contact ISS at info@issmanufacturing.com or send ISS mail to: 300 South Main Street Unit 2B, Rochelle, IL 61068.  If you have any other questions please contact ISS at the aforementioned email address. 


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